Reorda — Privacy Policy

Last updated: July 3, 2026

Reorda ("we", "our", "the app") is a Shopify app that helps merchants manage suppliers, purchase orders, and low-stock alerts. This policy describes what data we access and how we use it.

What we access

• Products and inventory — product titles, SKUs, variants, and inventory quantities, to let you create purchase orders and track low stock.
• Order line items — variant ID, SKU, and quantity ordered (via the orders/create webhook and periodic sync), used only to calculate a 30-day sales velocity per product for low-stock forecasting.
• Locations — to let you choose where purchase orders are received.

What we do not access

Reorda does not read, store, or process any customer personal information — no customer names, emails, addresses, phone numbers, or payment details. We only ever see aggregate product and order-line data, never the customer attached to an order.

Data we store

We store, per shop: suppliers you add (including any supplier data you import from a Stocky CSV export), purchase orders and their line items, product-to-supplier price links, low-stock thresholds, stocktake counts, aggregate sales statistics per product, and the authentication tokens required to operate the app. All of this is deleted automatically when you uninstall the app.

Data sharing

We do not sell or share your data with third parties. Purchase order emails are sent to the supplier email addresses you provide, and optional daily low-stock digest emails are sent to the address you configure in Settings, via our email delivery provider (Resend).

Where your data lives

Application and database hosting is provided by Railway. Email delivery is provided by Resend. These are the only subprocessors we use.

Data retention and deletion

Uninstalling the app triggers automatic deletion of all shop data we hold. We also honor Shopify's mandatory data deletion webhooks (shop/redact). You can request data deletion at any time by contacting us below.

Contact

Questions about this policy or your data: support@reorda.app